Terms of service

These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Use of Our Website You may use our website for lawful purposes and in compliance with these Terms of Service. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account.

2. Medical Disclaimer All information provided on our website, including product descriptions, marketing materials, and packaging, is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. Our products and statements have not been evaluated by the Food and Drug Administration. Rawforma products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any supplementation program.

3. Intellectual Property All content and materials on our website — including but not limited to text, graphics, logos, images, videos, and software — are the property of Rawforma or its content providers and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or use our content without prior written permission from us.

4. User Content You may have the opportunity to submit user-generated content on our website, such as reviews or comments. By submitting such content, you grant Rawforma a non-exclusive, worldwide, royalty-free, and perpetual license to use, reproduce, modify, adapt, publish, translate, and distribute the content in any media. You represent and warrant that you have the right to grant such a license and that your content does not violate any third-party rights or applicable laws.

5. Prohibited Activities You agree not to engage in any of the following activities while using our website or services:

  • Violating any applicable laws, regulations, or these Terms of Service.

  • Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.

  • Interfering with or disrupting our website’s functionality or servers.

  • Engaging in any form of automated data collection (e.g., scraping, crawling) without our express written consent.

  • Uploading or transmitting any malicious software, viruses, or harmful code.

  • Engaging in any activity that may cause harm to Rawforma or its users.

6. Subscriptions and Recurring Billing By enrolling in a Rawforma subscription plan, you acknowledge and agree that your payment method will be automatically charged on a recurring basis according to the delivery frequency you select at checkout. You may pause, modify, or cancel your subscription at any time through your customer portal. Cancellations must be made prior to your next scheduled billing date to avoid being charged for the upcoming shipment.

7. Product Information and Pricing We strive to provide accurate product descriptions and pricing information on our website. However, we do not warrant that such information is error-free or complete. In the event of a pricing error or inaccurate product information, we reserve the right to correct it and refuse or cancel any orders placed for the affected products.

8. Order Acceptance and Refusal Your placement of an order on our website does not guarantee acceptance. We reserve the right to refuse or cancel any order for various reasons, including but not limited to product unavailability, errors in product information, suspected fraud, or violation of these Terms of Service.

9. Limitation of Liability Rawforma shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, services, or ingestion of our products. We do not warrant that our website will be free from errors, viruses, or other harmful components.

10. Indemnification You agree to indemnify and hold harmless Rawforma, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our website or services or a violation of these Terms of Service.

11. Governing Law and Jurisdiction These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware and the United States, without regard to its conflict-of-law principles. Any dispute arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

12. Changes to These Terms We may update these Terms of Service from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated terms will be posted on our website with the revised effective date. Your continued use of our website or services after any such changes constitutes your acceptance of the updated terms.

13. Contact Us If you have any questions or concerns about these Terms of Service, please contact us through our “Contact Us” page.