Shipping policy

Shipping Policy

We currently ship within the United States only.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation. We do not ship on weekends. Orders placed Friday through Sunday begin processing the following Monday, excluding US holidays. For active subscriptions, recurring orders process and ship automatically according to your selected delivery schedule.

Delivery Timeframe

Once your order is processed, estimated delivery is 3 to 8 business days depending on your location. Total time from order to delivery is typically 4 to 11 business days. Actual delivery time may vary based on carrier volume, public holidays, or weather delays.

Order Changes

Please submit any changes to your order within 24 hours of purchase by emailing help@rawforma.com. This gives our team time to update details before the order ships. If shipping details or corrections are not provided within this window, we may be unable to prevent additional costs or delays.

Order Tracking

Once your order leaves the warehouse, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also use our Track Your Order page at any time.

Shipping Rates

Exact shipping costs are shown at checkout before you complete your purchase. During certain promotional periods we may offer free or expedited shipping, applied automatically at checkout.

Order Confirmation

After your initial purchase or a subscription renewal, you will receive an order confirmation email with all order details. Please review it carefully and contact us right away if anything looks incorrect.

Address Accuracy

Please provide a complete and accurate shipping address at checkout or in your customer portal. Incorrect or incomplete addresses may result in delays or failed deliveries that we cannot take responsibility for.

Customer Support

Questions about your order? Reach us through our contact page or at help@rawforma.com

We reply within 1 business day.